Contact Us / FAQ

Want to talk pasta? If the FAQ below doesn't answer your question, get in touch!

When will my product ship?

To maintain optimum freshness, all orders will ship out the following Tuesday. (example: If the order is placed on a Friday, it will ship out that Tuesday) 

How will my product ship?

All pasta will ship frozen. 

How will my pasta stay frozen in transit?

All orders are shipped frozen with dry ice. Orders are perishable and as such should be placed in the freezer or refrigerator immediately upon arrival.

When will my pasta order arrive?

Once your order ships you will receive notification and tracking to your email address.  

How long will my pasta last?

Upon arrival, keep your pasta frozen. Thaw packages in refrigerator before use. Once thawed, best if used within 5 weeks. Pasta that is kept frozen will last 12 months.